In 2023, Chillington Tool β a UK-based manufacturer of agricultural hand tools β faced a surge in counterfeit products across Africa, Asia, and Europe. Fake machetes and hoes, marked with the Chillington logo, were flooding the market. They looked real but broke quickly, leading to frustration, warranty claims, and a loss of trust in the brand.
Chillington needed more than traditional packaging or visual cues. They needed a way to prove authenticity at every step - from factory to field.
This is how they turned the tide: with tamper-proof labels, serialization, and blockchain authentication
Chillington confirmed that the authentication rollout was well received by both dealers and end customers. In key markets, the solution helped rebuild trust, reduced counterfeit - related complaints, and made warranty registration easy and verifiable.
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